Shipping Policy

At disaraa.com, we strive to offer a smooth and convenient shopping experience. Our delivery policy is designed to provide clear information on how we handle shipping for your orders. Please read the following policy to ensure you are informed about our delivery processes.

We offer a variety of shipping methods to suit your preferences. Our shipping partners include, and we aim to deliver your order as quickly and efficiently as possible.

1. Estimated delivery time

At disaraa.com, we understand that timely delivery is important to our customers. We aim to deliver your beauty and health products as quickly as possible, without compromising on quality. Here’s a breakdown of our delivery timeline:

  • Order Processing: After you place your order, it will be processed within 1-2 working days. This includes verifying payment, preparing the items for shipping, and ensuring they are properly packaged. Please note that orders placed after 3pm local time may be processed the next business day.

  • Shipping Times: The time it takes for your order to reach you depends on the shipping method you choose at checkout and your location:

    • Domestic Shipping: For orders within Nepal, we estimate delivery within 1-2 days from the time the order is shipped. The exact delivery time may vary depending on factors such as the destination address, weather conditions, or public holidays.
    • International Shipping: International delivery is not available currently.
  • Delays and Holidays: During busy seasons (e.g., holidays, sales events), shipping carriers may experience delays that are beyond our control. We will notify you promptly if there are any unexpected delays in processing or shipping your order. We recommend that you place orders early to ensure timely delivery, especially before major holidays.

  • Express and Priority Shipping: If you need your order sooner, we offer express or priority shipping options, which may reduce the delivery time to 1-2 business days for domestic shipping. Additional charges may apply for expedited shipping, and the availability of this service may depend on your location.

2. Shipping Charges

Shipping charges are calculated at checkout based on your location and the weight of your order. We offer free shipping for orders over Rs.1499/- within Bagmati Province, Nepal.

3. Delivery Issues

If you experience any issues with your delivery, including missing or damaged items, please contact our customer support team at contact@disaraa.com. We will work to resolve the issue as quickly as possible.

4. Address Accuracy

Please ensure that your delivery address is accurate and complete when placing your order. We are not responsible for delayed or undelivered packages due to incorrect or incomplete addresses.

Shipping Information:

Please provide the full Street Address information along with City, Area and Popular Landmark nearby your location and also your Phone Number.

Note: Enter Your Postal Code to get Free Shipping on order Rs. 1499/- ( Only in Kathmandu Valley) Example: Postal code for Kathmandu  44600, Thimi 44811